Privacy Policy — The Space

Effective Date:  1 September 2026

This Privacy Policy explains how "The Space" ("we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website at register.the-space.me (the "Website") and use our contact, booking, or tour-request services.

We are committed to protecting your privacy and to processing your personal information in accordance with the Kingdom of Saudi Arabia's Personal Data Protection Law (PDPL) and its implementing regulations, as well as any other applicable laws. By using the Website or submitting your information through it, you agree to the practices described in this policy.

1. Who We Are

The Space provides fully furnished, serviced offices and workspace solutions at Tasheel Building, North Jeddah, Kingdom of Saudi Arabia. We support entrepreneurs, startups, and small-to-medium enterprises (SMEs).

If you have any questions about this policy or how we handle your information, contact us at info@the-space.me

2. Information We Collect

a) Information you provide to us

When you fill in the "Book a Tour" contact form on the Website, we collect the information you choose to provide, which may include:

  • First name and last name
  • Email address
  • Phone number
  • Company name
  • Your preferred timeline for starting (e.g., immediate, within 1 month, within 3 months)
  • Type of office you are interested in (e.g., private office, dedicated desk, shared desk)
  • How you heard about The Space (e.g., Google, Instagram)

b) Information we collect automatically

When you visit the Website, we may automatically collect certain technical information, including:

  • IP address and device identifiers
  • Browser type and version, operating system
  • Pages visited, time and date of visit, referring website
  • Basic usage data to help us improve the Website

c) Information we receive from advertising platforms

Where you submit your details through a lead form on third-party platforms such as Meta (Facebook/Instagram) as part of our advertising campaigns, we may receive the information you submitted on that platform (such as your name and contact details) in accordance with that platform's terms and its own privacy policy.

3. How We Use Your Information

We use your personal information for the following purposes:

  1. Responding to your requests — To contact you about your tour booking, office enquiry, or the services you asked about.
  2. Customer service and communication — To answer your questions, send you information you requested, and manage our relationship with you.
  3. Providing and improving our services — To understand demand, improve our Website and office offerings.
  4. Marketing (with your consent where required) — To send you offers or updates about The Space. We will only send marketing communications if you have asked for them or have provided your consent, and you can opt out at any time.
  5. Security and legal compliance — To protect the Website against fraud or abuse and to comply with our legal obligations.

As stated on our booking form: we use your information for contact purposes only. We do not sell your personal information to third parties, and we do not use it for purposes other than those described in this policy.

4. Legal Basis for Processing

Under the Saudi PDPL, we process your personal information on one or more of the following bases:

  • Consent — You have given us clear consent (for example, by submitting the contact form) to process your information for the purposes described above.
  • Contract — Processing is necessary to respond to your request or take steps before entering into a contract with you.
  • Legitimate interest — Processing is necessary for our legitimate interests (e.g., operating and improving the Website), provided your rights do not override those interests.
  • Legal obligation — Where we are required to process your information to comply with Saudi law.

You may withdraw your consent at any time by contacting us at [contact email address].

5. Cookies and Advertising Analytics

The Website uses cookies and similar technologies to function properly and to understand how visitors use the Website.

We may use:

  • Essential cookies — required for the Website to work.
  • Analytics cookies — to understand traffic and usage (e.g., aggregated visitor statistics).
  • Advertising / tracking pixels — The Website includes a Meta (Facebook) pixel used to measure the performance of our advertising campaigns. This pixel may collect information such as your IP address and browsing activity to deliver relevant ads, in line with Meta's privacy policy.

You can control or block cookies through your browser settings. Disabling cookies may affect how the Website works. For information about how Meta uses data collected through its pixel, please review Meta's Privacy Policy at https://www.facebook.com/privacy/policy.

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

  • Service providers — Trusted third parties who help us operate our business (e.g., website hosting, email services, CRM and communication tools, scheduling services). These providers access your information only to perform services on our behalf and are contractually required to keep it confidential.
  • Advertising platforms — Where you submit a lead through Meta (Facebook/Instagram) lead forms, your information is transferred in accordance with Meta's terms.
  • Legal requirements — If required by law, regulation, or a valid legal request from a competent authority in the Kingdom of Saudi Arabia.
  • Business transactions — In connection with a merger, acquisition, or transfer of all or part of our business, provided the recipient protects your information in line with this policy.

7. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this policy, or as required by Saudi law. Specifically:

  • Enquiry and contact information is retained while we manage your enquiry and for a reasonable period afterwards (typically up to [X] months) unless you ask us to delete it.
  • Records needed for legal, tax, or regulatory purposes are retained for the period required by applicable law.

When your information is no longer needed, we delete or anonymise it securely.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These include secure hosting, restricted access to personal data, and staff training on data protection. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to the Saudi PDPL and applicable regulations, you have the following rights regarding your personal information:

  1. Right to be informed — to know what personal information we hold about you and how we use it.
  2. Right of access — to request a copy of your personal information.
  3. Right to correction — to ask us to correct inaccurate or incomplete information.
  4. Right to deletion — to request that we delete your personal information in certain circumstances.
  5. Right to restrict processing — to request that we limit how your data is processed.
  6. Right to object — to object to processing based on legitimate interests or to marketing.
  7. Right to data portability — to receive your information in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us at info@the-space.me. We will respond within the timeframes required by Saudi law (typically within 30 days), and we may need to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with the competent supervisory authority in the Kingdom of Saudi Arabia if you believe we have not handled your data lawfully.

10. Children's Privacy

The Website and our services are directed to businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@the-space.me so we can delete it.

11. International Transfers

Your personal information may be stored or processed by our service providers in other countries. Where this happens, we take steps to ensure your information is protected to a standard consistent with the Saudi PDPL (for example, through appropriate contractual safeguards).

12. Links to Other Websites

The Website may contain links to third-party websites (for example, social media platforms). This policy applies only to this Website. We are not responsible for the privacy practices of third-party websites, and we encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a new effective date. Material changes will be highlighted, and where required, we will notify you or seek your consent.

14. Contact Us and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
info@the-space.me

We will investigate and respond to your enquiry promptly. If you are not satisfied with our response, you may raise the matter with the competent supervisory authority in the Kingdom of Saudi Arabia.